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Remaking Law Firms (part 1)

Dr. George Beaton and NewLaw bring hope (and a roadmap) to the legal industry.
Remaking Law Firms (part 1)

Peter Aprile and Natalie Worsfold interview Dr. George Beaton, Beaton Research + Consulting Executive Chairman, preeminent NewLaw author and thought leader.  Peter, Natalie and George discuss Remaking Law Firms: Why & How  (authors: George Beaton & Imme Kaschner) and dive deep into hurdles to change, what law firms will look like in 2025, law firm metrics, etc.

Dr. George Beaton


Dr. George Beaton, Beaton Research + Consulting


Dr. George Beaton has guided clients through a wide variety of business and strategic decisions in his 25 years as an advisor and researcher working with law and other professional services firms.  George’s practice is focused on corporate advisory, client-centric performance improvement, and trouble-shooting engagements.

George’s background in teaching business strategy in the Business and Law Schools of The University of Melbourne, where he is a Senior Fellow, combined with his advisory work give him deep knowledge of the challenges and opportunities facing law firm leaders and their firms.

George is widely regarded as a leading independent authority on professional services firms, and law firms in particular.  He frequently shares his insights through social and print media, key note addresses, and the Beaton blog.  In 2013, he published NewLaw New Rules: A Conversation on the Future of the Legal Services Industry. In 2016, he published Remaking Law Firms: Why and How.

Peter Aprile


Peter Aprile, Counter Tax Lawyers

Peter Aprile is a senior lawyer specializing in tax dispute resolution and litigation. His vision as Counter’s founder and his everyday role at the firm are one and the same: to be an agent of change, uncovering opportunities and developing strategies that achieve more than anyone expected. A creative thinker, Peter studies problems from all different angles to find what others have missed. He’s also convinced that he likes winning more than most people.

Different people describe Peter in different ways. At the CRA and the federal Department of Justice, the word relentless comes up quite a lot. Admittedly, so does the word a**hole – but it’s often said with a certain grudging respect, if not affection. Peter’s clients call him a saint. Well, some of them, anyway. His colleagues describe him as empowering and harddriving, but fair. Peter’s friends call him loyal. His wife describes him as a lot to deal with, but worth it. Peter encourages his young daughter and son to call him “The Big Homie,” though with limited success. His mother describes him with the single word mischievous – before going on to complain that he should call more.

Read Peter’s complete bio →

Natalie Worsfold


Natalie Worsfold, Counter Tax Lawyers

Natalie is a tax lawyer who represents individual taxpayers and owner-managed businesses in disputes with the Canada Revenue Agency (CRA). She also successfully challenges CRA decisions denying taxpayer relief and helps facilitate applications under the Voluntary Disclosures Program.

But what you really need to know about Natalie is that she’s a tax litigator with heart. When she takes a case, it’s not out of technical interest – it’s because she cares. And if she believes the government has got something wrong, she won’t stop until it’s been put right. She’s fierce.

Natalie is the co-architect behind many of Counter’s process workflows, software and data analytics systems, as well as our comprehensive knowledgebase (loving named Hank). And when it comes to preparing cases, she’s Counter’s secret weapon – happiest when elbow-deep in evidence, meticulously building creative solutions to seemingly impossible problems. Because the fact is Natalie sees things that other people don’t.

Natalie’s family and friends describe her as loyal, selfless, understanding and fun. They also mention stubborn. To her Counter colleagues she’s a combination of stellar brainpower and contagious enthusiasm who elevates the game of everyone around her.

Read Natalie’s complete bio →

Point of View

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The journey and legal technology to make securities lawyers better

Guest: Rebecca Kacaba, Mat Goldstein
Season 04, Episode 05

Client relationships are changing - here's what you should do about it

Guest: Mark Le Blanc
Season 04, Episode 04

How innovating the field of legal education will create better lawyers

Guest: Bill Henderson
Season 04, Episode 03

How legal writing software will make you a better lawyer (and save your mentor’s time)

Guest: Ivy Grey
Season 04, Episode 02

A better way to gather text message and social media evidence

Guest: Puneet Tiwari
Season 04, Episode 01

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Guest: Quinn Ross