Using data & transparency to increase client results | Darwin Talk (April 2017)

McCarthy Tetrault & Evolve Law | Tech-Savvy In-House Counsel Event
Using data & transparency to increase client results | Darwin Talk (April 2017)

McCarthy Tetrault and Thomson Reuters asked Peter Aprile to speak about how Counter Tax Lawyers PC  has worked to improve legal service delivery and client legal outcomes at Evolve Law’s Tech-Savvy In-House Counsel (Toronto) event.

The event featured top forward-thinking in-house counsel, legal operations experts, and legal technologists including Bernadette Bulacan Starin, Thomson Reuters, Legal Technology & Performance Metrics Expert (formerly Serengeti), Ian Connett, Collective Inc., Legal Director, and Fernando Garcia, Nissan Canada, General Counsel.

Peter’s presentation focused on how Counter has used technology and data to increase the quality of inputs and deliver optimal client return on investment.  Peter shared our The numbers say it all report to explain how law firms can use technology to generate better client results, and to challenge other client-centric law firms to start leveraging technology and data to:

  1. increase transparency and accountability;

  2. set benchmarks and KPIs;

  3. help clients understand the ligation, logic, and strategic direction;

  4. track the ways that better inputs can impact client results; and

  5. collaborate with clients and leverage all parties’ collective intelligence.

Although Peter’s slides don’t capture the bulk of the presentation (and some were just included to add a little levity), interested readers can review the slides to try to figure out how this is all connected and get a sense of Peter’s talk. 


The organisers will release the event video shortly and, at that time, we will share.  In the interim, enjoy the slides!


Susan Farina wearing a dark blue top and dark rimmed circular glasses brightly smiling while sitting at a desk with a pen and paperwork in front of her

What Accountants Say

Peter Aprile is a very hands on and practical tax lawyer who is very focused and diligent. He is a pleasure to work with.

- Susan Farina, Tax Partner, Price Waterhouse Coopers

David Cuddy in a blue button up shirt standing in a park

What Clients Say

I’m a Senior VP with an accounting and finance background. I’ve worked with lawyers and large law firms. I was referred to Counter to fix a tax dispute. It is very rare to encounter lawyers that combine expertise, dedication, and a businesslike approach to litigation. I have no hesitation in recommending Counter.

- David Cuddy, Senior Vice-President, Finance & Business Operations, CFL

Laura Couvrette smiling in a plaid top standing with arms folded

What Accountants Say

Counter Tax Litigators has worked with Fuller Landau to resolve several of our clients’ tax disputes. Counter delivers superior communication.

- Laura Couvrette, CPA, CA, Fuller Landau LLP

Mark Ram standing in a office hallway wearing a white button up with dark blue jacket and dark rimmed glasses

What Clients Say

I spent a good part of my career dealing with attorneys on innumerable matters, and found Peter to be extremely competent, open-minded and exceptionally honest. I would not hesitate to use Peter again, and highly recommend the team at Counter Tax Litigators.

- Mark Ram, Retired CEO

Klaus W. Reif sitting at a desk, dressed in a blue jacket with a silver wrist watch

What Clients Say

Counter’s representation on our behalf was well informed, professional and efficient, which ultimately resulted in a highly satisfactory decision in all aspects.

- Klaus W. Reif, President, Reif Estate Winery

Brian Grott wearing a white button up with a red tie with white dots, softly smiling and leaning against a desk

What Clients Say

I was amazed with the results. They went above and beyond, and I would recommend Counter to any person or business with a significant tax dispute.

- Brian Grott, Northland Screen Corp

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