When we close our eyes and picture you, we see you completing your work competently and having fun.

You are a good communicator. You make clear and direct requests and regularly re-state what the other person has said so that you both have clarity. 

You keep your personal and professional life organized. You have no issue tracking your projects and commitments. And, when things are off-track, you let the right people know and adjust.

You have high standards for yourself. You take personal responsibility and adjust when your hopes don’t meet your expectations. 

Your work is meaningful to you. You’re constantly gathering knowledge and applying what you learn to improve your work. Your work is important and fun for you.

Required Education, Experience, or Skills

We will consider candidates who:

• have at least three years of full-time work experience as an office manager, administrative support, or in high-level customer service;
  
  
• have a Bachelor’s Degree (preferably in Commerce or Business Administration) or an Office Administration Diploma;
  
  
• are technologically confident and have a Microsoft Office Specialist (MOS) certification or equivalent experience using Office; and
  
  
• live in Ontario and are eligible to work in Canada.

We are a boutique tax litigation firm located in Toronto. We help our clients have better litigation experiences and results. We want to add people who can help us do that better. 

We’re different than every other law firm. We’re offering you a culture and career different from most organizations we know. We have high standards, and we work hard to do everything well. And we’re confident that our mindset and growth trajectory will give you a unique opportunity to learn, do great work, and chase your potential.

We see that we will not achieve our purpose without equity, diversity, and inclusion. We believe that we increase our collective intelligence when our team members have different interests, backgrounds, and experiences. We see that equity, diversity, and inclusion are critical to seeing and thinking in new ways.

Our Offer

• Competitive Pay – $55,000 to $65,000 annual salary
  
  
• Benefits – Our standard contract includes a $1,000 Health Spending Account and three weeks of paid time off
  
  
• Modern Infrastructure – We are a different type of law firm. We thrive with technology and use any software we can to make everyone’s lives easier
  
  
• Processes & Systems – We have 2000+ templates and procedural workflows so you don’t need to start from scratch. Our defaults and processes will help you deliver great service from day one
  
  
• A Voice – We believe the people closest to the work know how best to improve it, and we’ll give you a system to help you improve your thinking and work 
  
  
• Great Team & Clients – We work with lovely people who we really care about 

We all divide our time between a few different roles, and we’ll invite you to do the same. 

We’re currently looking for people who fit the following roles.

Office Administration

• Delivering great customer experience and coordination for on-premises and virtual meetings
  
  
• Performing daily, weekly, bi-weekly, monthly, and quarterly office cleaning and sweeps
  
  
• Ordering supplies, following up and receiving orders, and ensuring the team has everything they need to work efficiently
  
  
• Coordinating with building management and external contractors and sharing office announcements with the team

Operations Support

• Triaging incoming phone calls, mail, emails, and documents to the applicable role
  
  
• Managing in-house knowledge-sharing database and workflows
  
  
• Coordinating and filing paperwork related to workplace policies, insurance, and hiring

Finance Support

• Issuing monthly invoices and collecting money from clients quickly and kindly
  
  
• Gathering and sending receipts and mail to our bookkeepers
  
  
• Managing expense reports and spending authorizations

Your questions answered

We’ve created a comprehensive Q&A section with answers to student and applicant submitted questions. If you can’t find an answer, send us your question. We might add it to the page.